Frequently Asked Questions (FAQ)
1. What is Bubbly Tuttu?
Bubbly Tuttu is an online store offering a wide range of kids’ toys and dresses. We aim to make childhood fun, safe, and stylish with our carefully selected products.
2. How do I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. You can pay securely using multiple payment options.
3. Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery in selected locations. Availability will be shown at checkout.
4. What payment methods do you accept?
We accept credit cards, debit cards, UPI, net banking, wallets, and Cash on Delivery (where available).
5. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location. You’ll receive tracking details once your order is shipped.
6. Do you charge for shipping?
We offer free shipping on orders above [set your amount, e.g., ₹999]. For smaller orders, a nominal delivery fee may apply.
7. Can I return or exchange an item?
Yes! If you’re not satisfied, you can request a return or exchange within 7 days of delivery, provided the item is unused and in its original packaging.
8. How do I track my order?
Once your order is shipped, we’ll send you a tracking link via email/SMS. You can also check your order status in your account on our website.
9. Are the toys and dresses safe for kids?
Absolutely! We ensure that all our products are safe, child-friendly, and comfortable for kids.
10. How can I contact customer support?
You can reach us via email: info@bubblytuttu.com or phone/WhatsApp:8129020963. Our support team is happy to help you.